Complaints/Concerns
We aim to offer students and parents the best possible provision and standards of service. However, we know that occasionally people may have concerns about some aspects of our work. It is hoped that all complaints and concerns are resolved as early and informally as possible.
If you have a concern or issue regarding your child we would ask you in the first instance to address either your child’s class teacher (Reception-Year 6) or tutor (Years 7-13). The first contact regarding formal complaints is the Principal and he will monitor and report to the governing body on an annual basis.
All parents may request a copy of our complaints procedure by emailing admin@dartmouthacademy.org.uk or phoning 01803 839700. This clearly states the steps to be taken should you contact us to make a formal complaint. Click here to view contact details for all members of staff.
